Pure Physio Collins St

Kai

3 months ago

I cannot recommend PurePhysio highly enough. Have had nothing but positive experiences across both Queen St and Collins St Branches. From customer service at the front desk to the sessions with the physios - can't really fault them. Have recently been seeing Jacob to address hip and lower back pain that has ached me for the past 10 years. Jacob has been great in identifying issues and giving clear explanations ensuring I understand the steps we will take to address it, as well as tailoring programs to the equipment I have access to. Not only did he help address immediate pain but gave great feedback for form, exercises and clear steps to achieving my goals and long term sustainable health. After what feels like a quick turn around, I am able to finally able to rest without needing an hour of stretching for short term alleviation. Great experience all round and what sets them apart is definitely their knowledge in their assessments and programs as well as their customer service.

William Hornsby

5 months ago

I recently saw Jacob Stefanoff for a knee rehabilitation issue and had a very positive experience. Jacob is highly approachable and easy to talk to, which makes a significant difference when navigating injury. He took the time to listen, understand the issue properly, and work to develop a plan that was both realistic and achievable. What I valued most was the opportunity to sit down and discuss the problem in a structured way. That helped created confidence in the process and supported a strong outcome. Together we created goals for strength, pain and movement optimisation. From this, I’ve had an excellent recovery and would highly recommend his care. A good physio helps you in both in sport and in life. If you’ve experienced an athletic injury or simply one of life’s setbacks, I would strongly encourage you to consider Jacob at Pure Physio.

Rachael Harris

4 months ago

Jacob has been absolutely brilliant, attentive and thorough. I came with a back injury and he quickly diagnosed the issue and got me on the right track, within a month I’m back playing tennis and completely pain free. The app they use is super helpful as it has videos of the exercises and tailored descriptions so you don’t forget what you’re meant to be doing. Couldn’t recommend Jacob enough for sports injuries and rehab.

Brent Olifent

month ago

Over 2 years ago i walked past Pure Physio in Collins st and saw their green light in the foyer .It attracted me to go in and investigate. I had been suffering with debilitating Right hip pain after many years as a Dancer. I was extremely lucky to be booked in with Jacob Stefanoff.. This kind and very talented man has changed my life to be now pain free. After my initial hesitation he guided me through a total Anteria right hip replacement last year. His knowledge,care and wonderful personality has changed my life to be now pain free and enjoying life more than ever . I recommend him to anyone who is suffering with any injury or pain. I have worked with many Physios over the years but Jacob is one in a million and i am continuing to work with him to be as fit as ever. I can never say Thankyou enough to Jacob . Brent Olifent

Mohammad Abdulrazzaq

4 months ago

I came to Melbourne in February 2026, and I was already experiencing back pain and sciatica, which became worse after a long flight from Kuwait. I visited Jacob and started a treatment plan that significantly reduced my pain through simple exercises and guidance that I can follow at home and in the gym. Jacob is knowledgeable and quickly understood what I needed with very little explanation. Thank you, Jacob. You exceeded my expectations—not only by eliminating my pain, but also by setting me on the path toward better overall wellness and improved posture.

K Y

3 months ago

Jacob has been amazing. I’d been struggling with lower back and glute pain for more than 9 months, and after starting treatment with him, I noticed relief very quickly. He’s professional, knowledgeable, and takes the time to really listen. He explains things clearly and pays attention to the small details, which I really appreciated. Honestly, I wish I had come to see him much earlier. Highly recommend!

Cole Cederberg

5 months ago

I’ve suffered with back and neck pain for over 8 years, and have spent real time with 5 different chiropractors, physical therapists, even an acupuncturist to try and find relief. I was ready to give up the search, and come to terms with living in pain while feeling my body degrade little by little every day. Then I moved to Australia and decided to take advantage of your reasonably priced healthcare. I didn’t do much research, just picked one of the top results and booked an appointment. My expectations were low to say the least. My first appointment with Jacob was strange. He was extremely friendly, undeniably well educated, and explained everything in ways that were easy to understand. Not typical behavior for physical therapists in my experience. In that 15 minutes my pain was gone. Not entirely, not permanently, but the relief was immediate. I left with a new understanding of my condition, and an actionable treatment plan. It’s been 6 months and I see Jacob every 1 to 2 weeks- less now as treatment progresses. The pain is gone, I’m sleeping through the night, and after 8 years I can finally see the finish line.

Rachel Lees

month ago

Jacob has been brilliant throughout my rehab. I came in with a hamstring injury that was preventing me from weightlifting properly, and he quickly identified the problem and got me on the right track. He tailored my rehab programme to my goals of getting back to Olympic weightlifting, progressively building my strength and confidence to carry out certain movements. Over the past few months, I've made huge improvements in my hamstring and glute strength. The exercise app was really helpful, with videos and messaging service that made it easy to keep up with my rehab in between appointments. Jacob is genuinely invested in helping you get back to doing what you enjoy. Couldn't recommend him enough for anyone recovering from a sports injury or looking to return to training safely.

Michael Laskoff

4 weeks ago

A New Yorker’s Perspective My situation is atypical. I had an ACL and MCL graft plus meniscus repair three months ago in New York, where I work with a physio. But I’m traveling in Australia and New Zealand for a month and want to continue to make progress. The Park Hyatt suggested Pure Physio on Collins Street, and I booked three appointments over the week that I spent in Melbourne. I worked with Jacob S. and was very impressed with his technical knowledge. He accurately assessed my progress and added new exercises that I am using to progress to the next level. He was particularly excellent at making corrections that allowed me to isolate the muscles that need the most work. I liked the way that Jacob incorporates software into the treatment. During treatment, he used an iPad with machine vision which allowed me to visualize my movements – e.g., a hip is dropping or my knee is going too far forward. (Over my movements, the program would draw lines and measure the angles of movement.) In addition, the phone app that allows me to see the exercises that I need to do on my own is particularly helpful. (Without it, would certainly forgot how to do many of the exercises.) My only complaint is that the size of the workout area is rather small. If there is more than one patient in the space, it can get crowded. That is, however, a small price to pay for an excellent physio experience.

sef kazi

3 weeks ago

Review for Jacob - beyond being exceptionally good at what he does - professional, knowledgable, competent and genuinely invested. Jacob is a pleasure to deal with - I especially appreciate the over and above; promptly replying to my emails, or whipping up a gym program - time spent outside of our appts, his commitment doesn't stop when the sessions ends Jacob also has a great attidude - encouraging, patient, and takes the time to really listen... I couldnt recommended Jacob more highly!